Frequently Asked Questions

If you are stuck on which castles to choose, first decide who you want to target. Do you already offer soft play and want to add castles to make a package? Do you want to work with schools and big events? Are you looking at starting out and want some great all-rounder castles that are proven to be popular? No matter the issue, we can help you sort it out. It's what we are here for, and we are extremely passionate about helping other businesses succeed. info@bubblewrapfun.co.nz

Once we receive the deposit, the castles will have their designs made up. We will check them over (they might already have this part sorted, depending on if they are custom or if we have had them before). If you are happy with the designs the remaining balance will be due and we will start production. They then take 20-25 days to be produced. Once they are made, the shipment can be booked. Once loaded, it takes another 30 days to arrive in NZ. We will sort out all the customs and clearance and start arranging the castles to be sent to you. Hopefully, the entire process should take no longer than 90 days, but if some pirates block a shipping channel (yes, this has happened to us), it can take longer. We will always keep you updated. Getting new castles is extremely exciting and we share this excitement with you.

We are also frequently putting orders so if the timing is right we can save you $$ (hence the price bracket)and also save you time.

All castles arrive in a bag, with 4 pegs, a repair kit and a suitable blower (we only use the best blowers on the market). Most castles need more than 4 pegs but we supply 4 complimentary. More pegs can be added if you are just starting out and require them (we highly recommend it).

We are passionate about making your business thrive.

It is a simple formula: the better your business does, the more castles you will require; the happier your customers will be, the more exciting the castles will become.

In 2020, we purchased our first castles and added them to our Bubble Ball business. By June 2024, we had 30 castles of our own for hire. Last year, we hired out over 700 castles in our region and have perfected the process.

Learn from someone who has made the mistakes and wants to see you succeed. We have done all the research and know what makes a good castle and how to grow a business from scratch.

Importing castles might look appealing at first but the hidden costs are what catch people out and if it isn't done correctly you can be charged lots of extra fees for storing equipment when it is out of your control.

Our castles comply with AS3533.4. It is up to the operator to have a good health and safety plan and always put safety first. Sometimes, saying no to a booking is the best thing you can do for a potential customer asking you to set up in situations or conditions you are not comfortable with.

In 2005, the most severe standards in the construction of inflatable amusements were adopted nationally in Australia, forming Federal Standard AS3533.4. This was a landmark safety standard, bringing the toughest design, construction, and operation standards to the inflatable industry in Australia. In 2006, the European Union (EU) followed and introduced similar standards throughout the EU called EN14960:2006, which was then updated in 2013 to EN14960:2013. (sourced from Wikipedia)

We have three packages:

Bronze: This is our starter package, perfect if you aren't 100% sure you want to commit but want to start slow and build up. We will give you a great deal on castles, and you can handle the rest.

Silver: We will give you a great head start, help you pick great castles, set up a Wix website, and set you on a path to success. You will still need to do some work, but this should help take six months off the process. It also comes with 2hrs mentoring from us to use in the first 3 months.

Gold: This package is pure gold. We set up a website, booking system, provide health and safety guidelines, SOP, booking forms, disclaimers, and everything you need online to start taking bookings. This will save you a year of effort. We didn't have a booking system for 2 1/2 years, and once we did, everything started to flow. It is a game changer for your customers, and collecting deposits helps the customer commit to their bookings. It also comes with 4hrs mentoring from us to use in the first 3 months.

If you aren't sure which package works for you, please send us a message at info@bubblewrapfun.co.nz.

Why do anything if you aren't passionate about it? Your enthusiasm will rub off on your customers, and they will see the joy you want to bring. Castles are easy to set up; it takes us 15 minutes to set up a standard castle and the same to pack it down. Yes, they need a deep clean from time to time, but so does everything. Compared to soft play, they are a dream! Not only that, but depending on the situation, they are much easier to store and appeal to a larger range of kids. We have tried a few different party hire items and castles are always our #1.